The Chainlink

Lanterne Rouge
  • Male
  • Chicago, IL
  • United States
Share on Facebook Share

Lanterne Rouge's Friends

  • Eli
  • Kelly D. Grills
  • Christopher C.
  • Paul G
  • Lisa Curcio
  • spencewine
  • wigwam
  • Nick
  • John
  • Adam Z
  • Tony T
  • Wolf-Pup
  • Laura C
  • Ricardo J Rivera
  • Colin Murphy

Lanterne Rouge's Groups

Lanterne Rouge's Discussions

Local Shops That Carry Ortlieb Carrying System
1 Reply

Anyone here purchased this or seen it in a local shop? It attaches to your Ortlieb pannier and makes it a backpack.…Continue

Started this discussion. Last reply by Yasmeen May 20.

FS: 1973 Schwinn World Voyageur Touring Bicycle - 58 cm
3 Replies

Hi Everyone,Below is my bike, as stated in the title. This is definitely unique; read on. Long ago (ok, about 2 years ago) I purchased a 1986 Schwinn World Voyageur. It was wonderful, but too small…Continue

Started this discussion. Last reply by GEORGE VANDERFOR Jun 3, 2014.

New Commute Route - Need some advice.
27 Replies

So, my company has informed me that we'll be moving from the north shore to the O hare area. I'm none too happy about this, since I've been working in the Niles/Glenview area for almost 5 years, and…Continue

Started this discussion. Last reply by Lanterne Rouge Sep 10, 2014.

Winter Tune Up Specials?
4 Replies

It seems that I can't find a place that's doing a winter tune up special at the moment. Last year, Johnny Sprockets was advertising some crazy deals, and I ended up getting a complete overhaul done…Continue

Started this discussion. Last reply by Davo Jan 17, 2014.

 

Lanterne Rouge's Page

Profile Information

What I ride:
Road, Hybrid
The kind of riding I do:
Recreational, Commuting, Distance, Around Town

Lanterne Rouge's Photos

Loading…
  • Add Photos
  • View All

Comment Wall (7 comments)

You need to be a member of The Chainlink to add comments!

Join The Chainlink

At 9:26pm on March 26, 2013, Adam Z said…
Ilter and I are riding down the Fox River on Sat. I posted an event that's waiting for moderation. We'd love your company if you're free.
At 10:30am on July 12, 2012, Howard Lo said…

Hi Jim, I noticed that you RSVP for Cycle for Change. Can you email me (hloworld@gmail.com) so that I include you on our roster and send you our logistics communique? Thanks, Howard

At 12:21pm on June 12, 2012, Julie Hochstadter said…

hilarious that you work with my bro. Did he show you the cool Chainlink pens he made us?  You can proof the temporary tattoos!

At 6:11pm on June 8, 2012, Joe Studer 8.0 mi said…
Jim:

Trying to answer you on my phone, and my big fingers keep hitting the wrong buttons. Sorry. But, yes, the pedals are still available. Cheers.
At 4:31pm on April 26, 2012, Adam Z said…

Jim is a man of honor.  He returned my polar bottle.

At 8:54pm on April 21, 2012, Adam Z said…
Jim you have my polar bottle!
At 10:21am on March 5, 2012, Colin Murphy said…

Hi Jim--sorry, unsure if this is as private as PM but we have to be friends before I can message you. Feel free to destroy after reading.

I never bought a bike there but I used to commute to downtown Evanston from the South Loop; Turin was the nearest store so I often took my bike there for service, or stopped in when I needed parts and accessories. I felt like customer service was downright neglectful unless you were standing at the counter right in front of them. On several occasional I went it, browsed for 20 minutes, settled on the item I needed (like a helmet, or fenders), and the checkout was the first time anybody even acknowledged me. Other times I was ready to drop some dough there on something vaguely big-ticket like a pair of panniers or rain gear and nobody ever even talked to me, so I didn't end up buying there. On the occasions they did talk to me, I felt like they were steering me in directions that were not necessarily what I needed, like to tires that were too light/skinny to stand up to a commute like mine over city streets. 

No quarrel with the mechanics, they always did fine work.

I don't expect to have somebody kissing my ass over every blinky or spare tube, but I think it's reasonable to expect some level of customer service when you're looking at mid-ticket accessories (or at least checking whether you need help or info or not). I know my way around a bike enough that I was able to do okay on my own, but my friend is an utter novice, so it's not a place I would send him. 

It has been several years since I've been there, so they may have totally turned it around, but my experiences were consistent enough over several years that I don't feel like I'm being unfair.

Cheers,

Colin

 
 
 

Connect

Groups

© 2008-2016   The Chainlink Community, L.L.C.   Powered by

Disclaimer  |  Report an Issue  |  Terms of Service