The Chainlink

[VENT] Effing city plow drivers

Every year it's the same crap.  The plow drivers push mountains of snow onto heavily used sidewalks where streets dead-end at the boulevard. Many which have already been cleared by local churches and schools. Same thing with every one that isn't protected by a guard rail (24th place/California, Francisco/24th Blvd, 24th/Marshall, 23rd place/Marshall, 22nd place/Marshall.)

Been dealing with the exact same thing for about 8 years straight.

24th/Marshall, tonight:

No trouble walking on the sidewalks down the boulevard except for this.

Stoopid stoopid stoopid.

No answer at 311.  Online service request not functional.

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Permalink Reply by Tony Adams on January 15, 2014 at 9:40am

Thanks Tom! that site/tool is pretty great. However there is no category for snow issues. I thought I'd try it out to report the ice and crap dam blocking the eastbound 18th St bike lane under the viaduct at (150 W) but found no applicable category for it.

I'll use the online 311 form now that it is back online.

EDIT: the online 311 thing is still broken (or perhaps differently broken) - I choose Viaduct Cleaning, filled out an address and the next screen just showed the address but no form to fill out.

EDIT 2: The "Ice and Snow" category seems to work now, but there is no applicable "nature of your request" option for unplowed or blocked bike lanes. I added a note in one of the phone number comment fields describing the actual situation. I dunno if that will work or not.

In case anyone is tuning in late, the crusty old version of the City's online 311 form is here: https://servicerequest.cityofchicago.org/web_intake_chic/Controller.

my request:

Location of Request:

151 W 18TH ST , CHICAGO, IL 60616

Flex Questions

  1. What is the nature of your request?  Street has not been plowed
  2. What kind of street is this?  Main Street
  3. Input cell # to opt-in for text updates. If opted-in, add cell # to caller info.


Tom Z said:

I've had great success using:

http://en.seeclickfix.com/

There is an app available for all four smartphone OSs.(Android, Windows, Apple, and Blackberry)

It will send a message out to all services and others (alderman, etc.) monitoring the feed for that area.

You can take a picture, notate a location, description of the issue, etc.

You can then track the progress of the report.

Permalink Reply by h' Zerocats on February 5, 2014 at 8:54pm

I had left a message with the alderman's chief of staff and also reported it to 311 when I started this thread, and I have not seen this happen again FWIW.

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