Copenhagen Cyclery still in business?
Both my wife and I have called them a bunch of times over the past couple weeks (and left messages), because she has her eye on a particular Public bike and they seem to carry them. No response, no one ever answers during business hours or calls back. Anyone know what's up? I may have to make a trip over there just to see if anyone's alive.
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Replies to This Discussion
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Permalink Reply by Allen Wrench on -
They looked to still have bikes in the window when I went by last week. Not sure if they're open though. Hmmm.
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Permalink Reply by Samuel Diaz on -
I passed by it today it looked like it was still open
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Permalink Reply by Brendan on -
I have been leaving calling and emailing for the last two weeks as well. I stopped by last Sunday and they were not open but had no note explaining why. I'm getting concerned because I need parts for my bike that only Velorbis makes. That 25 year warranty is less helpful when no one answers the phone.
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Permalink Reply by Copenhagen Cyclery on -
Yup, we're open, but for the time being "by appointment only". Manager Phil has left for a job opportunity with Abus locks. We're retooling a bit in the interim with some exciting developments so we can serve better in the future. Until then, it's just me trying to manage the shop and a few other businesses. It's best to reach us and schedule a appointment via e-mail at info@copenhagencyclery.com. Please bear with us.
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Permalink Reply by Ash L. on -
Wow. That's shocking. I just saw Phil at the fashion show a couple weeks ago. I hope your new manager is just as fun to bug on my coffee runs.
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Permalink Reply by notoriousDUG on -
He was already at Abus then; they provided most of the locks used in the fashion show.
Ash L. said:Wow. That's shocking. I just saw Phil at the fashion show a couple weeks ago. I hope your new manager is just as fun to bug on my coffee runs.
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Permalink Reply by Brendan on
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After two unanswered voicemails and an unanswered email, I reached out to Velorbis directly for help. I don't know how else I could have tried to make an appointment.
Copenhagen Cyclery said:Yup, we're open, but for the time being "by appointment only". Manager Phil has left for a job opportunity with Abus locks. We're retooling a bit in the interim with some exciting developments so we can serve better in the future. Until then, it's just me trying to manage the shop and a few other businesses. It's best to reach us and schedule a appointment via e-mail at info@copenhagencyclery.com. Please bear with us.
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Permalink Reply by anthony nicholson on -
OK; I emailed you (again) on Sunday when I saw your post, and still haven't received a reply (it's Wednesday as I write this). Can you please just ping us back about setting up an appointment? We're really close to just buying this bike online from Public at this point (b/c you are the only dealer in Chicago listed on their webpage, and it's been weeks that I've been trying to get something set up). I'd rather support a local business obviously but this is kinda nuts.
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Permalink Reply by Kelvin Mulcky on -
Try Tati in Hyde Park.
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Permalink Reply by SlyRed on -
Who the hell is so flush with cash that they can maintain a storefront and never care if they actually sell things? I've had this happen more than once with Chicago bike related businesses. WTF?
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Permalink Reply by h' 1.0 on -
People that are overwhelmed and/or dealing with an unexpected personal life crisis that's causing their business plans to suffer. It's frikken' hard to start and run a small business, and we need more bike shops of all kinds in this city, so big-picture-wise it might be good to tone down the harsh critique.
SlyRed said:Who the hell is so flush with cash that they can maintain a storefront and never care if they actually sell things? I've had this happen more than once with Chicago bike related businesses. WTF?
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